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UAE Freezones Biz News Updates
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VP: Make passengers smile with your service
Shaikh
Mohammed with Shaikh Maktoum bin Mohammed bin Rashid Al Maktoum and senior
officials at the Dubai International Airport. — Wam
Shaikh Mohammed inspects Emirates’ Airbus A380 Concourse 3, , the world’s
first dedicated facility at the Dubai International Airport that is home to
the airline’s growing fleet of super jumbos.
His Highness Shaikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime
Minister of the UAE and Ruler of Dubai, urged the staff at the Dubai
International Airport to “show good conduct” and to leave the passengers
with a smile of satisfaction on their faces, “reflecting genuine Arab
generosity and hospitality”. This, he said, will elevate the UAE’s prominent
standing in regional and international circles.
“Welcoming guests of the country with a sweet smile and pleasant words, and
assisting whoever needs help — children, patients and the elderly — promotes
the genuine essence of our hospitable people and contributes to attracting
tourists to our country to know our heritage and culture,” Shaikh Mohammed
affirmed.
Shaikh Mohammed made these comments on Sunday while inspecting the Emirates’
Airbus A380 Concourse 3, the world’s first dedicated facility at the Dubai
International Airport that is home to the airline’s growing fleet of super
jumbos.
Shaikh Mohammed, accompanied by Shaikh Maktoum bin Mohammed bin Rashid Al
Maktoum, Deputy Ruler of Dubai, and other senior officials, got a first hand
look at the quality of world-class services and facilities provided by the
airport authorities to inbound and outbound travellers at the Dubai airport.
Warm welcome
Shaikh Mohammed began his tour at the Departures Hall at Concourse 3, where
he inspected Emirates’ check-in counters, baggage screening facilities and
passport counters. He interacted with passport officers, urging them to
“accord a warm welcome” to travellers.
He then took the internal monorail connecting Concourse 3 to Concourse A,
where the passengers board the superjumbo Airbus A 380. He toured the
different facilities there and expressed satisfaction at the services being
provided for the convenience of travellers.
Shaikh Mohammed shuttled back to the Arrivals Hall at Concourse 3, where he
inspected the baggage handling tracking system.
He expressed satisfaction at the level of existing coordination between the
Emirates Group and the General Directorate of Residency and Foreigners
Affairs (GDRFA). The new smart travel system, which will be introduced early
next year, will help travellers process departure procedures at Emirates’
counters without the need for any immigration counters or officers.
Acting Director-General of the GDRFA Major-General Obeid bin Muhair told
Shaikh Mohammed that more than one million passengers passed through the
Dubai Airport since the Eid Al Fitr holiday.
Concourse D
Shaikh Mohammed and his accompanying delegation also stopped at Concourse D,
currently under construction as part of the airport’s latest expansion plans
to increase capacity. Once operational by the fourth quarter of 2015, the
terminal will leverage the airport capacity to accommodate 92 million
passengers.
Shaikh Mohammed was briefed by Khalifa Al Zafeen, the CEO of Dubai Airports,
about the design, components and state-of-the-art facilities of the
terminal, which will have the capacity to welcome 18 million passengers and
17 planes (Boeing 777 and Airbus A-380).
The Dh4 billion Concourse D, Al Zafeen said, will be 700 metres long and 47
metres wide and will be connected with Terminal 1 via a 350-metre elevated
rail link.
Shaikh Mohammed expressed satisfaction with the progress of work on the
ambitious project, which he considers an extension of the airport’s
modernisation plan.
He emphasised on the need to complete the project as scheduled, with a firm
commitment to the highest standards of security, safety and provision of all
forms of convenience to travellers of all nationalities.
18 August 2014
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Courtesy Khaleej Times.
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