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UAE Freezones Biz News Updates
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Zulekha Hospital gets Dubai Quality Award
Zulekha Hospitals received the prestigious Dubai Quality Award from
Sheikh Mohammed Bin Rashid Al Maktoum, vice president and Prime Minister of
the UAE and ruler of Dubai, at the 21st Business Excellence Awards Ceremony.
The ceremony was also attended by Sheikh Maktoum Bin Mohammed Bin Rashid Al
Maktoum, deputy ruler of Dubai, and Sheikh Ahmed Bin Mohammed Bin Rashid Al
Maktoum, chairman of the Mohammed Bin Rashid Al Maktoum Foundation and
president of the International Olympic Committee.
The Dubai Quality Award was presented by Sheikh Mohammed to Dr Zulekha Daud,
founder and managing director of Zulekha Hospitals who was accompanied
Zanubia Shams, CEO of Zulekha Hospitals and business associate Adnan Al
Talyani.
An initiative by the Dubai Department of Economic Development, the Dubai
Quality Award promotes organisational excellence in businesses and is a
coveted benchmark for organisations who are committed to quality service and
business excellence.
Part of the Zulekha Healthcare Group, Zulekha Hospitals, Sharjah and Dubai,
which is among the forerunners in healthcare in UAE, also won the Dubai
Quality Award in 2012.
Upon receiving the award during Monday’s awards ceremony at the Sheikh
Rashid Ballroom, Dubai World Trade Centre, Dr Zulekha Daud said: “It is our
honour to receive this recognition from Sheikh Mohammed once again. The
award demonstrates our commitment to providing high quality healthcare to
our patients and society at large.
“Zulekha Hospitals’ practices and processes have proven to be sustainable
and we have worked hard towards benchmarking ourselves to local and
international standards in healthcare in order to continually improve on our
service and care models.”
Zanubia Shams said: “I pass on my congratulations to the Zulekha team on
this prestigious achievement and look back on the journey to winning the
award with satisfaction and fulfilment.
The radar approach of the Excellence Model and the feedback of the DQA
assessors has helped us identify areas for improvement and refinement,
providing value to our patients and stakeholders as well as engaging our
staff to provide the best possible quality care to patients.”
Taher Shams, president of Zulekha Hospitals, said: “The Dubai Quality Award
is the most prestigious recognition of its kind in the region and winning it
makes us feel happy and proud.
“We applied for the award for the second time in order to have the
sustainability of our processes assessed. The feedback received from the
assessors was very helpful in improving and standardizing our systems and
processes. As an organisation, we continuously strive towards living our
promise 'Your health matters'. Addressing patients’ needs and providing them
with the best in healthcare has been a constant endeavour at Zulekha
hospitals.”
Today the Zulekha Healthcare group includes two multidisciplinary hospitals,
four medical centres and three pharmacies in the UAE providing specialised
treatment in over 25 disciplines. The group is also opening a
multidisciplinary hospital in India.
Zulekha Hospitals has received extensive recognition for its commitment
towards quality care and sustainable business practices, including Joint
Commission International Accreditation for patient care and safety, and
College of American Pathologists Accreditation for pathology and laboratory
medicine standards. It also received the Best sustainable Hospital Award at
the Hospital Build & Infrastructure Awards, and the Dubai Chamber of
Commerce CSR label award for sustainable business practice.
Apr 27, 15
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Courtesy Daijiworld Middle East FZE
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